Solid Small Plates, Sub-Standard Service and a Botched Dessert @ Alta

Name: Alta

NGM Rating: B-

Restaurant Inspection Rating: Grade Pending

Website: http://www.altarestaurant.com/

Location: 64 W. 10th Street, NY, NY 10011

Cuisine: Mediterranean-Influenced Small Plates

Ambiance: This Greenwich Village gem of a place (in terms of look and feel) combines rustic, elegance and romance all into one. The entrance is charming, and as you open the door you enter into a long bar room with hoards of people laughing, enjoying a cocktail and nibbling on small plates at the bar. Then you walk into the duplex dining room that has great high ceilings, ornate light fixtures and is very low lit. The abundance of candlelight gives the dining room a romantic touch. Very warm feeling and somewhere you would like to keep warm during the cold of winter. … and there’s even a working fireplace.

Menu highlights: House-marinated olives, fried goat cheese with lavender-infused honey, grilled smoked mozzarella skewer, seafood paella, pulled pork empanadas, sea bass tartare and kale salad.If you’re feeling really amibiitious you can order “The Whole Shebang” for $450 and literally try everything on the menu.

What I didn’t get to try:  My sister raved about the Philadelphia Truffle Surprise, so we were disappointed to hear that item had been removed from the menu. That was the one item I feel like I missed out on, but there were plenty of other small plates that could have been sampled as well. We had plenty on the table to keep me occupied.

Constructive criticisms: The service really crushed my experience at Alta. All in all, the food was quite good but the pace of the meal was very inconsistent – we were brought five small plates very, very quickly and then everything slowed down dramatically from there – and our server forgot to bring our drinks multiple times. Then to top it off, we ordered a Pumpkin S’More Sundae that was plopped on our table and had more the appearance of a soupy blob than ice cream. … or really anything I wanted to consume or pay for. There was zero acknowledgement from the waiter that this presentation was unacceptable and he really paid us no attention. To add insult to injury, when we asked for the bill he did not leave the receipt for us to review and, instead, took the credit card off the table and ran the check. Big no, no. It was a busy Saturday night, with the bar area packed with people waiting for tables, but this is still unacceptable and really tarnishes one’s opinion of what could have been a perfectly pleasant dining experience (and birthday celebration).

Best for: Group dining, dates, fun occasion and pre-weekend night out dinners

Dress Code: City Chic

Average Pricing: Cocktails: $12, Small Plates: $13, Dessert: $10

Reservations: Alta accepts reservations by phone 30 days in advance (212) 505-7777. Note: the restaurant only accepts cash and American Express (kind of odd).

 

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